On-Site Support

On-site support. We'll be there.

Our team is physically present at major trade shows—coordinating freight delivery, move-in, move-out, and issues on the show floor so you don't have to.

On-site reps at major shows

Direct show floor presence

Booth delivery supervision

Move-in and move-out covered

Show management coordination

One dedicated point of contact

How We Handle It

Talk to a Trade Show Shipping Expert

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the track record

15+ Years

Moving Trade Shows

150+ Shows

Served Nationwide

100%

Show-Ready Pickup

100%

Show-Ready Delivery

built into the industry

Venue-familiar reps

Show management relationships

On the floor before you arrive

Floor Presence

Show-floor expertise, right where you need it

Our on-site reps understand the venues, show procedures, and move-in protocols that make trade show freight different from standard delivery. When something needs attention on the floor, you have someone there who can coordinate with show management and help get it resolved.

Move-In / Move-Out

We're there for move-in / move-out

We're there when your exhibit arrives and when it's time to move out. That means someone is coordinating your freight at both ends—helping manage delivery during move-in and making sure outbound freight is accounted for when the show closes.

Move-in freight coordinated

Move-out freight accounted for

Outbound pickups monitored

What sets us apart

The Exhibitway Difference

Built for Trade Show Logistics

Built exclusively for trade shows. We speak decorator, marshalling yard, and move-in — fluently.

Proactive Communication

You should never have to call to know where your freight is. We send updates at every critical milestone and reach out before you have to ask. No chasing. No guessing.

Real-Time Visibility

ExhibitTrack gives you 24/7 access to every shipment, document, and update. Full visibility from pickup to the floor, without a single phone call.

On The Show Floor

Our team is physically present at major trade shows across the country. When something needs to be handled on-site, we are already there.

FAQs

On-Site Support

Questions

Which shows do you have on-site reps at?

We provide on-site support at major trade shows and convention venues across the country. Coverage varies by event, so send us your show name and venue and we'll confirm the on-site support available for your specific show.

What exactly does the on-site rep do?

They coordinate with show management, supervise booth delivery, handle issues on the floor, and make sure your exhibit is where it needs to be — on move-in day and at show close.

How do I reach the on-site rep during the show?

You'll have a direct contact number for your on-site rep before move-in day. No calling a main line or waiting on hold.

Can your rep help if there's a problem with my booth delivery?

That's exactly what they're there for. If something goes wrong—wrong dock, delayed delivery, missing pieces—your rep can coordinate with the appropriate show-floor teams and work to get the issue resolved.

Is on-site support included in other services or booked separately?

On-site support is available as a standalone service and is also coordinated alongside showsite shipping and other Exhibitway services. Ask your account team about how it fits into your program.

Related Services

WE'RE BUILT FOR THE SHOW FLOOR

Let's talk about your next show.

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